Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, nationality, passport/Emirates ID number, date of birth
• Contact Information: Email address, phone number, mailing address
• Property Preferences: Property type, budget range, preferred locations, purchase/rental history
• Usage Information: IP address, browser type, device information, pages visited, time spent on our website
• Communication Records: Records of correspondence, inquiries, and interactions with our team

2. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contractual Obligations: To fulfill our obligations under agreements or contracts with you
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Legitimate Interests: To operate and improve our business, prevent fraud, and ensure security

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries, provide property information, and facilitate property viewings
• To process transactions, manage contracts, and handle payments
• To send you property listings, market updates, promotional offers, and newsletters (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
• To protect our rights, prevent fraud, and ensure security

4. Sharing Your Information

We may share your information with:

• Affiliated Agents and Brokers: To assist you with property transactions
• Service Providers: Third-party vendors who assist us in operating our business (e.g., IT services, marketing agencies)
• Government Authorities: When required by law or to comply with regulatory requirements (e.g., DLD, RERA)
• Financial Institutions: To facilitate payment processing and mortgage applications

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Data Security

We implement robust technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw your consent at any time where processing is based on consent
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Complaint: Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us at info@giproperties.ae.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" at the top of this document.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: